SHOP AND JOIN OUR PERKS PROGRAM

Become a member and earn Perks Points and exclusive rewards every time you shop.

HOW IT WORKS

PERKS PROGRAM TIERS

    • 1 point per $ spent
    • 150 point birthday gift
    • New line previews
    • Exclusive offers
    • Double points offers

    • 1.5 points per $ spent
    • 150 point birthday gift
    • 300 point tier entry reward
    • New line previews
    • Exclusive offers
    • Double points offers
    • 2 points per $ spent
    • 150 point birthday gift
    • 600 point tier entry reward
    • New line previews
    • Exclusive offers
    • Double points offers
    • Christmas gift

FREQUENTLY ASKED QUESTIONS

How do I participate?

Every purchase you make earns 1 point per $1 spent. You can then turn your points into discount vouchers when you have accumulated 150 or more.

How do I earn points?

Every time you spend a dollar you earn a point, simple.


Once you have spent $500 (in a rolling calendar year) you are automatically upgraded to become a Premium Member and then earn 1.5 points for every dollar spent going forward. You will also receive a tier reward of 300 points.

If you go on to spend $1000 (in a rolling calendar year) you become a VIP Member and get 2 points for every dollar spent from that point. You will also receive a tier reward of 600 points.

Points are accrued for each NZ$ spent. If you spend in another currency, it will be converted to NZ$ then points awarded.

Please note: since you earn in NZ$ vouchers redeemed are in $NZ.

How do I redeem my points?

Redeem your points for discount vouchers by coming back to this page and choosing any available vouchers from the Redeem section.

Please note: since you earned in NZ$ vouchers redeemed are in $NZ.

What if I shop in a different currency?

No matter what currency you shop in, your currency will be converted and points will be awarded for New Zealand dollars. For example, NZ$1 equals 1 point. You can check your points balance at any time.

Please note: since you earned in NZ$ vouchers redeemed are in $NZ.

Does it cost anything to join? Or earn or redeem points?

Definitely not, it is 100% free and there is no additional cost for earning or redeeming rewards.

When do I need to be a VIP by for a Christmas gift?

To qualify for a Christmas gift you need to be a VIP on December 10th. That gives us time to organise one for you.

How do the loyalty tiers work?

There are 3 loyalty tiers, Members, Premium Members and VIP Members.

You start earning points from your very first order, even on sale goods.

Once you have spent $500 in a rolling calendar year you will be automatically upgraded to become a Premium Member. You will then receive a tier reward of 300 points. At this point you earn points quicker (1.5 points per $1 spent).

If you go on to spend $1000 or more in a rolling calendar year it gets even better! You will receive a tier reward of 600 points. Now you earn 2 points for every $1 spent.

What can points be redeemed for?

For every 150 points earned you can redeem them for a $5 discount voucher.

Can I redeem more than one discount voucher at a time?

One discount voucher at a time.

Remember your points expire after 12 months so redeem them and use the discount vouchers before that happens.

How do I check my points balance?

Your balance shows on this page about half way up. On any other page, click on the PERKS widget bottom left of the screen. It will open with your information.

When do the points go into my account?

As soon as you complete your purchase they will appear.

How do I get my birthday points?

As long as you have entered your birth date into your account the points will be automatically credited to your account on your birthday.

Even though the system is really clever if you don’t enter your birth date it doesn’t know when it is. You can enter it via the PERKS widget on any page but this one, bottom left of your screen.

Can I combine points with an additional discount code?

Sorry no but it was smart to ask.

Do my points expire?

Yes, your points expire 12 months after they are earned, so make sure you redeem them and use the discount vouchers before then. We will notify you some days beforehand though.

HELP! I'm technically stuck!

We'll try our best to get you moving. Most times, using a different browser (Safari, Firefox) or clearing your cache (Google it) will help with login and other tech issues.

Also, please wait for this page to download fully. Any vouchers available to you will appear just above this FAQ section. It's needs an extra moment to populate.

What happens to my points if I return a purchase?

The points value of the returned items will be debited from your overall balance (as if you hadn’t made the purchase at all).

ENJOY OUR PERKS PROGRAM