Refund policy

We will exchange or refund any product you are not entirely happy with as long as it hasn't been used. We have a 30-day return policy, which means you have 30 days after receiving your item to return it for a refund. Sale items, discontinued items and gift cards are non-returnable or refundable. 

Return postage is at your own expense, International postage is back to New Zealand. Please keep hold of your tracking details.

Please get in touch via our contact form and quote your order number if you have it. We really would appreciate it if you returned your item in a suitable sized package and not the smallest one you can find. Please think of the person that might then purchase your return.

There will be a $20 fee deducted from your refund if the garment has to be laundered and pressed for the next customer.